Smart Is...
by Nada Abu-Ghaida, an Intuit, Inc. employee: Smart is:
- Knowing your customer….in ways that go beyond what the eye can see and what the ear can hear
- Knowing your product….such that you can answer questions on how it works, why it works, who it’s for, how much it’s worth, and where and when to improve it
- Knowing your team…in ways that can influence leaders, strengthen colleagues, and inspire employees
- Knowing yourself… such that you take pride in your strengths, acknowledge and address your weaknesses, always seek to learn more, and do all of the above with respect and a humble confidence
